Terms of Sales

Terms of Sales

The purpose of these general conditions of sale is to set the contractual provisions between La Belle Vie Chambres d'hôtes and the Customer and the conditions applicable to any purchase made through the merchant site labelleviedeflo.fr, for the consumer. The acquisition of a good or service through this site implies unreserved acceptance by the customer of these conditions of sale..
Ordinance No. 59-107 of 7 January 1959 and Law no. 74-631 of 5 July 1974 prohibit the sale and supply of alcoholic beverages to minors and assimilated. As a result, by completing your Order Form, you acknowledge having the legal capacity to enter into this contract.

Article 1. Application of these general conditions of sale

These conditions apply to the sale of products by labelleviedeflo.fr on its shop accessible via the Internet. (labelleviedeflo.fr) and by phone. They are automatically made available to the buyer on the home page of the labelleviedeflo.fr website.. It is enough for the buyer to click on “General Conditions of Sale” to know the conditions of his order, before he even started the ordering process. Consequently, the fact of placing an order implies the buyer's full and unreserved acceptance of these C.G.V., to the exclusion of any other documents such as prospectuses, catalogs issued by the seller and which have only an indicative value.
The fact that the seller does not avail himself at a given time of any of the provisions hereof cannot be interpreted as a waiver to avail himself later of any of the said conditions.. In the absence of any specific stipulation in these conditions and agreed in writing between the parties, orders are automatically subject to these general conditions of sale regardless of the clauses that may appear on the buyer's documents. Our offers are exclusively reserved for private customers, excluding professional resellers.

These conditions are made available to the buyer on the home page of the labelleviedeflo.fr website.. The buyer declares to have read and accepted these General Conditions of Sale before placing his order.. The validation of the order therefore implies acceptance of these General Conditions of Sale.. These may be subject to change., the applicable conditions are those in force on our website on the date of placing the order.

Article 2. Terms of order and payment

Orders are only final when they have been confirmed by the payment of the price by the buyer.. Payment for products can be made by check, bank transfer and credit card. It intervenes in full as soon as the order is confirmed by the customer on the website.. An invoice will be established by labelleviedeflo.fr and available on the "my account" section on the site. At the customer's request, an invoice can be sent to him by email, or to their billing address. Payments by credit card are secured by an online payment system with SSL standards.. What's more, all the banking information that you provide to us, when you buy online, are neither stored, nor visible on the Internet. labelleviedeflo.fr certifies the confidentiality of your data.

All our offers are within the limits of available stocks without commitment and except sale in the meantime.. In the event of a shortage on a product purchased and stipulated "in stock" on the site, labelleviedeflo.fr undertakes to contact you within 48 hours to agree on a change or partial or full refund of the order (according to customer convenience).
Considering the rare or speculative nature of certain products, restrictions on quantities available may apply. In such a case, the quantity available is limited per household (same name, same address, same email address, same account or credit card holder), labelleviedeflo.fr therefore reserves the right to refuse an order in case of doubt about the existence of a previous order for such a product..
All products also stipulated "available under 10 days” on the site are subject to available and real stock kept directly with the castle/domain or the merchant/broker who makes the offer. Also labelleviedeflo.fr undertakes to contact you within 48 hours to agree on a change or partial or full refund of the order (according to customer convenience)

Article 3. The costs

The prices are printed in euros (€) and displayed all French taxes included (French VAT and all other applicable taxes). Except sale and without commitment, subject to typographical and display errors. The prices differ according to the country of delivery in order to support the various administrative costs. The total amount due, indicated in the order confirmation by labelleviedeflo.fr, is the final price to pay, expressed all taxes included (French VAT and all other applicable taxes). The company labelleviedeflo.fr reserves the right to modify its selling prices at any time.. All promotional operations (vouchers, coupons, partner discounts…) are limited to the use of one person per household and per transaction. labelleviedeflo.fr reserves the right to refuse orders that do not meet this criterion..

Article 4. Delivery and reception

labelleviedeflo.fr does not deliver.

Article 5. Intra-community delivery
Article 6. Verification

If your file is rejected by our verification department, labelleviedeflo.fr is entitled to require proof of identity and address from the buyer (as well as a K BIS extract if the buyer is a legal person). In case of refusal on the part of the buyer or non-compliance of the parts, labelleviedeflo.fr may require payment by bank transfer against the cancellation of the bank transaction or the destruction of the check issued by the buyer.

Article 7. Delivery delay

Article 8. Rupture de stock

In the event of a permanent out of stock on a product ordered, labelleviedeflo.fr will keep you informed as soon as possible and will offer the buyer different alternatives :

– Reimbursement of unavailable products or the entire order according to the customer’s choice.

In the event of a temporary break, the buyer will be offered to wait until the restocking date which will be specified to him. In the absence of acceptance, the customer can request the partial or complete cancellation of his order.

Article 9. Faculty of withdrawal

Pursuant to the provisions of article L.121-16 of the Consumer Code, the buyer has a period of 14 clear days from the purchase of the product from the seller, for exchange or refund, buyer's choice;

Article 10. Disputes

These general conditions of sale are subject to the application of French law.. In case of dispute, the customer will first contact the company to obtain an amicable solution. Otherwise, all conflicts arising from the execution of an order or the interpretation of these conditions and more generally of the agreements of any kind concluded between the parties will be within the jurisdiction of the Commercial Court of Chambéry. In the event of payment default, an indemnity of 10 % of the invoice amount (minimum of 45 euros), all without prejudice to damages for abusive resistance.

Article 11. legal information

Under Order No. 59-107 of 7 January 1959 which stipulates the prohibition of the sale of alcohol to minors under the age of sixteen, law no. 74-631 of 5 July 1974, , the buyer undertakes, by completing the order form, to be sixteen (16) years old on the date of the order by ticking the appropriate box when creating your labelleviedeflo.fr account.

Computing and Freedom : Pursuant to Article 27 of Law no. 78-17 of 6 January 1978, the personal data provided by the customer may give rise to the exercise of the right of access and rectification with labelleviedeflo.fr. This site is the subject of a declaration to the CNIL
In order to meet customer needs and ensure optimal remote service, we are required to record certain personal data (nom, first name, address). This information is intended exclusively for labelleviedeflo.fr.

Payments by credit card are secured by an online payment system with SSL standards.. What's more, all the banking information that you provide to us, when you buy online, are neither stored, nor visible on the Internet. labelleviedeflo.fr certifies the confidentiality of your data.